At the beginning of 2009, Natasha Sideris, owner and founder of Tashas - a hugely popular gourmet cafe in Atholl Square, Sandton - was on the verge of a massive expansion: to open 25 franchises at upmarket centres across South Africa. This book explains how Tashas approached this daunting expansion programme.
Originally Published in: Krost Maunder, P., & Temlett, S. (2009). Tashas: Franchising the Boutique Cafe Experience. WBS-2009-10. Johannesburg: The Case Centre, Wits Business School.