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Southwest Airlines flight 1248 (A) / Daniel Diermeier, Justin Heinze

Author
Diermeier, Daniel
Published
London : SAGE Publications Ltd, 2017.
Physical Description
1 online resource : illustrations
Additional Creators
Heinze, Justin
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Series
Summary
After the companys first aviation fatality, Southwest Airliness CEO is faced with new and difficult decisions. The alacrity and compassion that characterized the companys response serves as a paradigm for any organization facing a future crisis situation.
Subject(s)
ISBN
9781473992870 (ebook)
Note
Originally published: Diermeier, D., & Heinze, J. (2007). Southwest Airlines flight 1248 (A). 5-107-001(A). Evanston, IL: Kellogg School of Management, Northwestern University.
View MARC record | catkey: 47386524