Conversations that work : conducting performance assessments / Phillipa Brown and M. Sue Baughman

Author:: Brown, Phillipa
Published:: Chicago : Association of College and Research Libraries, 2010.
Physical Description:: 60 pages : illustrations ; 23 cm.
Additional Creators:: Baughman, M. Sue

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Series:

ACRL active guide

Contents:

Performance Management Program -- Performance Assessment -- Performance Assessment Process -- Successes and Challenges of Performance Assessment -- Four Stages of the Performance Assessment Conversation -- Stage 1. Writing the Performance Assessment -- Stage 2. Preparing for the Meeting -- Stage 3. Conducting the Meeting -- Meaningful Conversations -- Obstacles and Strategies -- Strategies of Overcoming the Emotional and Managerial Challenges -- Basic Assumptions -- Conducting the Conversation -- Stage 4. Reviewing the Meeting -- Performance Assessment Quiz -- Scenarios -- Appendix A. Performance Assessment Quiz Answers -- Appendix B. Suggested Responses to Scenarios.

Subject(s):

ISBN:

9780838985465 (pbk. : alk. paper)
0838985467 (pbk. : alk. paper)

Source of Acquisition:

Abington copy: Purchased with funds from the Paterno Libraries Endowment; 2009.

Endowment Note:

Paterno Libraries Endowment (Campus College Libraries)

View MARC record | catkey: 6190948