Actions for Building, Measuring and Improving Public Confidence in the Nuclear Regulator [electronic resource] : Workshop Proceedings: Ottawa, Canada, 18-20 May 2004
Building, Measuring and Improving Public Confidence in the Nuclear Regulator [electronic resource] : Workshop Proceedings: Ottawa, Canada, 18-20 May 2004 / Organisation for Economic Co-operation and Development and Nuclear Energy Agency
Executive Summary -- How Much Does a Regulator Have to Communicate, How and When? -- Practices in Communicating Technical Issues to the General Public -- How to Integrate Communicators and Technical Staff -- How Do Regulators Measure Public Confidence? -- What Are Effective Techniques for Improving Public Confidence or Restoring Lost Confidence in a Regulator? -- How Does the Regulator Effectively Involve the Public in its Activities? -- Summary, Conclusions and Recommendations -- List of Participants.
Summary
An important factor for public confidence in the nuclear regulator is the general public trust of the government and its representatives, which is clearly not the same in all countries. These workshop proceedings identify a number of common principles for the communication of nuclear regulatory decisions that can be recommended to all regulators. They have been cited in particular for their ability to help build, measure and/or improve overall public confidence in the nuclear regulator.