Mass customization [electronic resource] : engineering and managing global operations / Flavio S. Fogliatto, Giovani J.C. da Silveira, editors
- Published:
- London : Springer, [2011]
- Copyright Date:
- ©2011
- Physical Description:
- 1 online resource (xviii, 378 pages) : illustrations
- Additional Creators:
- Fogliatto, Flavio S., Da Silveira, Giovani J. C., and SpringerLink (Online service)
Access Online
- Series:
- Contents:
- Machine generated contents note: pt. I Mass Customization Contexts -- 1.Designing and Planning for Mass Customization in a Large Scale Global Production System / Richard L. Storch -- 1.1.Introduction -- 1.2.Literature Background -- 1.3.Methods and Analysis -- 1.4.Case Study -- 1.5.Conclusion -- References -- 2.Process Typology of Mass Customizers / Rebecca Duray -- 2.1.Introduction -- 2.2.Mass Customization and the Product Process Matrix -- 2.2.1.Defining the Product Process Matrix -- 2.2.2.Strategy of the Diagonal -- 2.2.3.Defining Made-to-order -- 2.2.4.The Paradox of Mass Customization -- 2.3.Defining Mass Customization -- 2.4.Developing the New Model - Volume, Variety, and Variation -- 2.4.1.Volume and Variety -- 2.4.2.The Third Dimension - Variation -- 2.5.Future Directions -- 2.6.Conclusion -- References -- 3.Service Customization Through Dramaturgy / Pierre Berthon -- 3.1.Introduction -- 3.2.Background -- 3.2.1.Customization of Service Operations -- 3.2.2.Typology Dimensions: Time Pressure to Customize and Level of Customization Required -- 3.2.3.Dramaturgy -- 3.2.4.The Service Performance: Scripts and Improvisation -- 3.3.A Typology of Service Customization Configurations -- 3.3.1.Embellished Customization -- 3.3.2.Predetermined Customization -- 3.3.3.Prompt Customization -- 3.3.4.Intuitive Customization -- 3.4.Discussion and Implications -- 3.4.1.Configuration Fit -- 3.4.2.The Lure of the Diagonal -- 3.4.3.Global Services and Customizing the Performance -- 3.5.Conclusion -- References -- pt. II Engineering and Management of Mass Customized Products -- 4.NPD-SCM Alignment in Mass Customization / Andrea Sianesi -- 4.1.Introduction -- 4.2.Literature Background -- 4.2.1.NPD-SCM Alignment -- 4.2.2.Mass Customization -- 4.3.Aligning NPD and SCM in Mass Customization -- 4.3.1.Innovativeness and Dynamic Variety -- 4.3.2.Supply Chain Configuration, Collaboration, and Coordination Complexity -- 4.3.3.Supply Chain Performance -- 4.3.4.Alignment Framework and Propositions -- 4.4.Conclusions -- References -- 5.Managing Technological Innovations Affecting Product Complexity, Modularity, and Supply Chain Structure / Christian E. Coronado Mondragon -- 5.1.Introduction -- 5.2.Modularization, Customization, and Technological Innovations in the Automotive Industry -- 5.3.Modularity and Mass Customization in Motor Coaches and Transit Buses -- 5.4.Methodology -- 5.5.Modular Systems Development for Motor Coaches/Transit Buses (Heavy Duty Vehicles) -- 5.6.Findings -- 5.6.1.Control of Product Architecture -- 5.6.2.Autonomy of Suppliers -- 5.6.3.Sources of Innovation -- 5.7.Conclusions -- Appendix -- References -- 6.The Platform Formation Problem / David Ben-Arieh -- 6.1.Introduction -- 6.2.Background -- 6.3.Problem Description -- 6.3.1.The Single Platform Design Formulation -- 6.3.2.The Multiple Platform Problem -- 6.3.3.Single Platform Design under Stochastic Demand Problem -- 6.4.An Illustrative Example -- 6.5.Conclusion and Recommendations for Future Research -- References -- 7.Shape Commonalization to Develop Common Platforms for Mass Customization / Zahed Siddique -- 7.1.Introduction and Background -- 7.2.Literature Review -- 7.2.1.Product Platform -- 7.2.2.Similarity Measurements -- 7.3.Method -- 7.3.1.Step 1: Extraction of Information from 3D Models -- 7.3.2.Step 2: Common Platform Development -- 7.4.Case Studies -- 7.4.1.Case Study 1 - Cell Phone Casings Product Platform -- 7.4.2.Case Study 2 - Coffeemaker Product Platform -- 7.5.Concluding Remarks -- References -- 8.A Platform Identification Method for Service Family Design Using a Process Model and a Clustering Method / Soundar R.T. Kumara -- 8.1.Introduction and Background -- 8.2.Method for Service Module and Platform Identification -- 8.2.1.Phase 1: Service Analysis and Model -- 8.2.2.Phase 2: Service Ontology -- 8.2.3.Phase 3: Module and Platform Identification -- 8.3.Case Study -- 8.3.1.Phase 1: Service Process Model -- 8.3.2.Phase 2: Service Ontology -- 8.3.3.Phase 3: Module and Platform Identification -- 8.4.Closing Remarks and Future Work -- References -- 9.A STEP-compliant Online Product Digital Library for Customized Products / S.Q. Xie -- 9.1.Introduction -- 9.2.Literature Review -- 9.3.System Architecture -- 9.4.STEP-compliant Product Digital Library -- 9.4.1.Product Knowledge Model -- 9.4.2.Product Data Object -- 9.5.Case Study -- 9.5.1.Modeling Product Inspection Information -- 9.5.2.Online Product Digital Library -- 9.5.3.Modeling Product Manufacturing Process Data -- 9.5.4.Modeling Product Assembly Information Data -- 9.5.5.Discussion -- 9.6.Conclusion and Future Work -- References -- pt. III Engineering and Management of Processes for Mass Customization -- 10.Production Planning and Control for Mass Customization - A Review of Enabling Technologies / Andreas M. Radke -- 10.1.Introduction -- 10.2.Enabling Framework for MC Production Planning and Control -- 10.3.Enablers for Mass Customization -- 10.3.1.Strategic Enablers in Product Design -- 10.3.2.Strategic Enablers in Sales and Purchases -- 10.3.3.Tactical Enablers in Product Design, Sales, and Purchases -- 10.3.4.Strategic Enablers in Manufacturing -- 10.3.5.Tactical Manufacturing Enablers -- 10.4.Conclusion -- References -- 11.Designing and Planning of Material Handling Systems for Mass Customization / James B. Dai -- 11.1.Introduction -- 11.2.Designing and Planning Considerations on Material Handling Systems for Mass Customization -- 11.2.1.Different Flexible Material Handling Systems -- 11.2.2.The Designing and Planning of Flexible Material Handling Systems -- 11.3.Industrial Application for the Apparel Industry -- 11.3.1.Existing Material Handling Systems for the Apparel Industry -- 11.3.2.System Layout Design -- 11.3.3.Potential Advantages of the Free-ranging Material Handling System -- 11.3.4.Economical Feasibility Analysis on Free-ranging MHS -- 11.3.5.Sensitivity Analysis on Adopting Automatic MHSs -- 11.4.Conclusion -- References -- 12.Design for Changeover (DFC): Enabling Flexible and Highly Responsive Manufacturing / S.J. Culley -- 12.1.Introduction -- 12.1.1.Change Drivers: Forces to Change Manufacturing Systems -- 12.1.2.The Nature of Uncertainty -- 12.1.3.Changeover Assisting Business Response to Uncertainty -- 12.2.Modern Manufacturing Paradigms -- 12.3.DFC: Problem Definition and Background -- 12.4.An Outline of the University of Bath DFC Methodology -- 12.4.1.A Deliberate Avoidance of the Identification of Individual Changeover Tasks -- 12.4.2.The Concepts of Resources and Change Elements -- 12.4.3.The Concept of Interfaces -- 12.4.4.Further Description of Change Elements -- 12.4.5.DFC Indices and DFC Design Rules -- 12.4.6.The Design Infringement Matrix -- 12.4.7.The Concept of a Complexity Quotient -- 12.4.8.Change Drivers -- 12.4.9.Design Improvement Opportunities -- 12.4.10.Mapping the DFC Indices and the DFC Design Rules -- 12.4.11.Presenting Summary Information to the Designer -- 12.5.Industrial Validation: A Case of Study -- 12.5.1.A Brief Description of the Game -- 12.5.2.Value Adding Stages -- 12.5.3.Target Indices to Achieve -- 12.5.4.Raising the Capability Index -- 12.5.5.Resource Restrictions - Raising Merit Index 3 -- 12.5.6.Change Element Restrictions - Raising Merit Index 4 -- 12.5.7.Altered Sequence Restrictions - Raising Merit Index 5 -- 12.5.8.Further Industrial Validation -- 12.6.Discussion -- 12.7.Conclusions -- References -- 13.Additive Manufacturing for Mass Customization / Richard Hague -- 13.1.Introduction and Background -- 13.2.AM and the Realization of Mass Customized Internet Content -- 13.3.The Integration of Additive Manufacturing with Computer Games -- 13.4.Poachers and Gamekeepers -- 13.5.The Future -- 13.6.Implications of AM for MC Businesses and Future Research -- 13.7.Summing Up -- References -- 14.Selecting Relevant Clustering Variables in Mass Customization Scenarios Characterized by Workers' Learning / Michel J. Anzanello -- 14.1.Introduction and Background -- 14.1.1.Learning Curves -- 14.1.2.Clustering Analysis and the Silhouette Index -- 14.2.Method -- 14.2.1.Step 1 -- 14.2.2.Step 2 -- 14.3.Numerical Case -- 14.4.Conclusion -- References -- 15.Re-examining Postponement Benefits: An Integrated Production-inventory and Marketing Perspective / Mohamed Naim -- 15.1.Introduction -- 15.2.Literature Background -- 15.2.1.Postponement to Accommodate Mass Customisation -- 15.2.2.Production-inventory and Marketing Coordination -- 15.3.The Models -- 15.3.1.Description of Manufacturing Configurations -- 15.3.2.The Marketing Model -- 15.3.3.The Production-inventory Model -- 15.3.4.The Integrated Model -- 15.4.Analyses -- 15.4.1.Cost Minimisation Versus Profit Maximisation -- 15.4.2.The Impact of Postponement on Profitability -- 15.5.Conclusions -- References -- pt. IV Mass Customization: Case Studies -- 16.User Participation Within Virtual Worlds / Andreas M. Kaplan -- 16.1.Introduction: From Traditional via Electronic to Virtual Mass Customization -- 16.2.Literature Background: About Virtual Worlds and Virtual Mass Customization -- 16.2.1.Virtual Worlds Are a Special Type of Social Media -- 16.2.2.Virtual World Does Not Equal Virtual World -- 16.2.3.Second Life Is the Most Prominent Virtual World -- 16.2.4.Second Life Is Not a Game but an Extension of Real Life -- 16.2.5.Second Life Offers Several Opportunities for Virtual Mass Customization -- 16.3.Analyses and Propositions: Dell, Philips, and Sears as Pioneers of Virtual Mass Customization -- 16.3.1.Dell: Virtual Mass Customization of RL Products -- 16.3.2.Philips: Understanding the Consumer First, Then Integrating Him in the Design Process -- 16.3.3.Sears: Too Much or Not Enough Reality for a Virtual World? -- 16.3.4.Key Insights and Lessons: Huge Potential - Just Not Yet -- 16.4.Conclusion: Virtual Kills the Internet Star? -- References -- 17.Contrasting Opportunities for Mass Customisation in Food Manufacture and Food Processes / Glen Mullineux -- 17.1.Introduction -- and Contents note continued: 17.2.Research Background -- 17.3.Contemporary Goals for a Manufacturing Organisation -- 17.3.1.Management of Cross-domain Interaction -- 17.3.2.Management of Customer Relationships -- 17.4.Prominent Techniques of Mass Customisation -- 17.4.1.Manufacturing Flexibility -- 17.4.2.Modularity -- 17.4.3.Postponement -- 17.5.Case Study Investigations -- 17.5.1.Case Study Processes -- 17.5.2.Potential for the Application of Mass Customisation -- 17.6.Food and Drinks Manufacturing Constraints -- 17.6.1.Product Related Constraints -- 17.6.2.Operation Related Constraints -- 17.6.3.System Related Constraints -- 17.7.Discussion and Opportunities -- 17.7.1.Packaging and Labelling -- 17.8.Conclusions -- References.
- Subject(s):
- ISBN:
- 9781849964890 (electronic bk.)
1849964890 (electronic bk.) - Note:
- AVAILABLE ONLINE TO AUTHORIZED PSU USERS.
- Bibliography Note:
- Includes bibliographical references and index.
- Part Of:
- Springer eBooks
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