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American Customer Satisfaction Index, 1997 [electronic resource] / Claes Fornell

Published
Ann Arbor, Mich. : Inter-university Consortium for Political and Social Research [distributor], 2005.
Edition
2005-09-30.
Additional Creators
Fornell, Claes and Inter-university Consortium for Political and Social Research
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Summary
Cf.: http://dx.doi.org/10.3886/ICPSR04209
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Note
Title from ICPSR DDI metadata of 2011-02-03.
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Technical Details
Mode of access: Intranet.
View MARC record | catkey: 7157515