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American Customer Satisfaction Index, 1999 [electronic resource] / Claes Fornell

Published:
Ann Arbor, Mich. : Inter-university Consortium for Political and Social Research [distributor], 2006.
Edition:
2006-06-09.
Additional Creators:
Fornell, Claes and Inter-university Consortium for Political and Social Research
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Summary:
Cf.: http://dx.doi.org/10.3886/ICPSR04436
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Note:
Title from ICPSR DDI metadata of 2011-02-03.
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Mode of access: Intranet.
View MARC record | catkey: 7157517