Actions for Business information systems and technology : a primer
Business information systems and technology : a primer / Brian Lehaney, Phil Lovett and Mahmood Shah
- Author
- Lehaney, Brian, 1953-
- Published
- Abingdon, Oxon ; New York : Routledge, 2011.
- Physical Description
- xviii, 307 pages : illustrations ; 26 cm.
- Additional Creators
- Lovett, Phil and Shah, Mahmood, 1971-
- Series
- Contents
- Machine generated contents note: 1.Introduction -- 1.1.Intended learning outcomes -- 1.2.Don't panic! -- 1.3.Chapters -- 1.4.Your study -- 1.5.Summary -- 2.Management and organizations -- 2.1.Intended learning outcomes -- 2.2.What do managers do? -- 2.3.Management decisions -- 2.4.Organizational functions and structures -- 2.5.Summary -- 3.Introduction to information systems -- 3.1.Intended learning outcomes -- 3.2.Introduction -- 3.3.Business information technology and business information systems -- 3.4.Types of information system -- 3.5.Procurement or development? -- 3.6.Information system development -- 3.7.Summary -- 4.Applied information technology -- 4.1.Intended learning outcomes -- 4.2.Introduction -- 4.3.Hardware -- 4.4.Software -- 4.5.Summary -- 5.E-commerce 1 -- 5.1.Intended learning outcomes -- 5.2.Introduction -- 5.3.The Internet -- 5.4.Electronic commerce -- 5.5.E-commerce applications -- 5.6.Barriers to e-commerce -- 5.7.Summary -- 6.Quantitative methods -- 6.1.Intended learning outcomes -- 6.2.Introduction -- 6.3.Basic mathematics and statistics review -- 6.4.Descriptive statistics -- 6.5.Charts and graphs -- 6.6.Inference -- 6.7.Summary -- 7.Accounting and finance -- 7.1.Intended learning outcomes -- 7.2.Introduction -- 7.3.Organizational types -- 7.4.Financial accounting -- 7.5.Management accounting -- 7.6.Summary -- 8.Database management -- 8.1.Intended learning outcomes -- 8.2.Introduction -- 8.3.The data explosion -- 8.4.A data storage wish-list -- 8.5.File-based data storage -- 8.6.Advantages (and some disadvantages) of database storage -- 8.7.Database design -- 8.8.Relational databases and logical design -- 8.9.Physical design -- 8.10.Database interfaces and SQL -- 8.11.More database management tasks -- 8.12.Summary -- 9.E-commerce 2 -- 9.1.Intended learning outcomes -- 9.2.Introduction -- 9.3.Software applications -- 9.4.Customer relationship management systems -- 9.5.Middleware -- 9.6.Mobile e-commerce -- 9.7.Challenges in e-commerce technologies -- 9.8.Summary -- 10.Organizational behaviour -- 10.1.Intended learning outcomes -- 10.2.Introduction -- 10.3.Organizational culture -- 10.4.Types of culture -- 10.5.Organizational development, change and teams -- 10.6.Human resource management -- 10.7.Summary -- 11.Systems analysis and design -- 11.1.Intended learning outcomes -- 11.2.Introduction -- 11.3.Design -- 11.4.Methodologies -- 11.5.An example methodology: SSADM -- 11.6.Summary -- 12.Data warehousing and business intelligence -- 12.1.Intended learning outcomes -- 12.2.Data warehousing -- 12.3.Business intelligence -- 12.4.Summary -- 13.Strategy and information systems -- 13.1.Intended learning outcomes -- 13.2.Overview of strategy -- 13.3.Some approaches to strategic analysis -- 13.4.Information systems strategy -- 13.5.Summary -- 14.Project management -- 14.1.Intended learning outcomes -- 14.2.Introduction -- 14.3.Planning -- 14.4.Managing projects -- 14.5.Some project planning techniques -- 14.6.Setting success criteria -- 14.7.Project management methodologies -- 14.8.Other issues -- 14.9.Common reasons for failure of IT and IS projects -- 14.10.Summary -- 15.Digital society -- 15.1.Intended learning outcomes -- 15.2.Introduction -- 15.3.Let's be negative -- 15.4.Computer crime -- 15.5.Digital technology and ethics -- 15.6.The digital divide -- 15.7.IT law -- 15.8.Employment -- 15.9.And so on ... -- 15.10.Summary -- 16.E-commerce 3 -- 16.1.Intended learning outcomes -- 16.2.Introduction -- 16.3.Strategy development -- 16.4.Customer service -- 16.5.Security -- 16.6.Winning customer trust -- 16.7.E-marketing -- 16.8.Channel integration -- 16.9.Media and contents -- 16.10.Web-enabling the technological infrastructure -- 16.11.Managing change and user issues -- 16.12.Ethical issues -- 16.13.Human resource management -- 16.14.Summary -- 17.Knowledge management -- 17.1.Intended learning outcomes -- 17.2.Background -- 17.3.What is knowledge management? -- 17.4.Summary -- 18.The project -- 18.1.Intended learning outcomes -- 18.2.Introduction -- 18.3.Types of project -- 18.4.Finding and selecting a topic -- 18.5.The title -- 18.6.The proposal -- 18.7.The project report -- 18.8.Aim and objectives -- 18.9.Background -- 18.10.The critical review -- 18.11.Research methods -- 18.12.Presentation of results -- 18.13.Analysis -- 18.14.Plagiarism -- 18.15.Academic writing -- 18.16.Referencing -- 18.17.Project conclusions -- 18.18.Managing your project -- 18.19.Ten ways to fail your project -- 18.20.Ethical, legal and professional issues -- 18.21.Summary -- 19.Final thoughts -- 19.1.Other topics -- 19.2.Conclusions.
- Subject(s)
- ISBN
- 9780415559188 (hbk.)
0415559189 (hbk.)
9780415559195 (pbk.)
0415559197 (pbk.)
9780203818466 (ebook)
0203818466 (ebook) - Bibliography Note
- Includes bibliographical references and index.
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