Reference and information services : an introduction / Richard E. Bopp and Linda C. Smith, editors
- Published
- Santa Barbara, Calif. : Libraries Unlimited, [2011]
- Copyright Date
- ©2011
- Edition
- 4th ed.
- Physical Description
- xxiii, 743 pages : illustrations ; 26 cm.
- Additional Creators
- Bopp, Richard E. and Smith, Linda C.
- Series
- Contents
- Machine generated contents note: 1.History And Functions Of Reference Service -- Introduction / David A. Tyckoson -- The Library and the Community / David A. Tyckoson -- What Libraries Do / David A. Tyckoson -- Collections / David A. Tyckoson -- Organization / David A. Tyckoson -- Service / David A. Tyckoson -- Historical Development of Reference Service / David A. Tyckoson -- Universal Education and Public Libraries / David A. Tyckoson -- Samuel Green and the Founding of Reference Service / David A. Tyckoson -- Original Functions of the Reference Librarian / David A. Tyckoson -- Changes since 1876: Technology / David A. Tyckoson -- Changes since 1876: Diversity / David A. Tyckoson -- Functions of the Reference Librarian Today / David A. Tyckoson -- Reference Service: Varieties and Approaches / David A. Tyckoson -- Styles of Reference Service / David A. Tyckoson -- Types of Reference Service / David A. Tyckoson -- Models of Reference Service / David A. Tyckoson -- The Personal Nature of Reference Service / David A. Tyckoson -- How Are Reference Librarians Doing? / David A. Tyckoson -- The Future of Reference / David A. Tyckoson -- 2.Ethical Aspects Of Reference Service / David A. Tyckoson -- Introduction and Historical Background / Richard E. Rubin -- Ethical Guidance in the Contemporary Ethical Environment / Richard E. Rubin -- Ethical or Professional Codes / Richard E. Rubin -- Competencies and Ethical Behavior / Richard E. Rubin -- The First Amendment as an Ethical Guide / Richard E. Rubin -- Some Major Ethical Issues Facing Reference Librarians and Other Information Professionals / Richard E. Rubin -- The Tension between Protecting the Right of Access and Protecting Individuals or Society from Harm / Richard E. Rubin -- Issues Related to Equality of Access to Information / Richard E. Rubin -- Copyright Issues / Richard E. Rubin -- Digital Reference / Richard E. Rubin -- Conclusion / Richard E. Rubin -- 3.The Reference Interview / Richard E. Rubin -- Introduction / Beth S. Woodard / M. Kathleen Kern -- Overview of the Reference Interview Process / Beth S. Woodard / M. Kathleen Kern -- Opening the Interview / Beth S. Woodard / M. Kathleen Kern -- Question Negotiation / Beth S. Woodard / M. Kathleen Kern -- Searching / Beth S. Woodard / M. Kathleen Kern -- Involving the User / Beth S. Woodard / M. Kathleen Kern -- Presentation of Answers / Beth S. Woodard / M. Kathleen Kern -- Closing / Beth S. Woodard / M. Kathleen Kern -- Personality Qualities of Reference Librarians / Beth S. Woodard / M. Kathleen Kern -- Service Orientation / Beth S. Woodard / M. Kathleen Kern -- Patience and Persistence / Beth S. Woodard / M. Kathleen Kern -- Sensitivity / Beth S. Woodard / M. Kathleen Kern -- Self-Control / Beth S. Woodard / M. Kathleen Kern -- Flexibility and Sense of Humor / Beth S. Woodard / M. Kathleen Kern -- Good Judgment / Beth S. Woodard / M. Kathleen Kern -- Knowledge and Confidence / Beth S. Woodard / M. Kathleen Kern -- Reference Environments / Beth S. Woodard / M. Kathleen Kern -- Interviews for Specific Situations / Beth S. Woodard / M. Kathleen Kern -- Dealing with Multiple Users and Queues / Beth S. Woodard / M. Kathleen Kern -- Angry or Upset Users / Beth S. Woodard / M. Kathleen Kern -- Imposed Queries / Beth S. Woodard / M. Kathleen Kern -- Readers' Advisory / Beth S. Woodard / M. Kathleen Kern -- Remote Users / Beth S. Woodard / M. Kathleen Kern -- Conclusion / M. Kathleen Kern / Beth S. Woodard -- 4.Organization Of Information And Search Strategies / M. Kathleen Kern / Beth S. Woodard -- Introduction / Linda C. Smith / Prudence W. Dalrymple -- The Library Catalog / Prudence W. Dalrymple / Linda C. Smith -- Indexes / Linda C. Smith / Prudence W. Dalrymple -- Beyond Catalogs and Indexes / Linda C. Smith / Prudence W. Dalrymple -- Principles of Bibliographic Control / Linda C. Smith / Prudence W. Dalrymple -- Arrangement / Linda C. Smith / Prudence W. Dalrymple -- Collocation and Name Authority Control / Prudence W. Dalrymple / Linda C. Smith -- Subject Authority Control / Prudence W. Dalrymple / Linda C. Smith -- Depth and Comprehensiveness of Indexing / Prudence W. Dalrymple / Linda C. Smith -- The Concept of Search Strategy / Linda C. Smith / Prudence W. Dalrymple -- The Electronic Environment / Prudence W. Dalrymple / Linda C. Smith -- Strategies for Bibliographic Searching / Prudence W. Dalrymple / Linda C. Smith -- The Specific-to-General Approach / Linda C. Smith / Prudence W. Dalrymple -- The General-to-Specific Approach / Linda C. Smith / Prudence W. Dalrymple -- Context and Feedback / Prudence W. Dalrymple / Linda C. Smith -- Choice of Reference Tool / Prudence W. Dalrymple / Linda C. Smith -- Summary and Conclusion / Linda C. Smith / Prudence W. Dalrymple -- 5.Electronic Resources For Reference / Prudence W. Dalrymple / Linda C. Smith -- Introduction / Kathleen M. Kluegel -- History of Electronic Resources / Kathleen M. Kluegel -- Databases / Kathleen M. Kluegel -- Searching Capabilities / Kathleen M. Kluegel -- Boolean Logic / Kathleen M. Kluegel -- Truncation / Kathleen M. Kluegel -- Displaying the Index / Kathleen M. Kluegel -- Positional Searching / Kathleen M. Kluegel -- Creating Search Strategies / Kathleen M. Kluegel -- Beyond Boolean / Kathleen M. Kluegel -- Search Strategy / Kathleen M. Kluegel -- Bibliographic Control / Kathleen M. Kluegel -- Electronic Resources and the End User / Kathleen M. Kluegel -- Structures Invisible to the Casual Observer / Kathleen M. Kluegel -- The User and the Interface / Kathleen M. Kluegel -- Integrating End-User Resources into User-Centered Reference Services / Kathleen M. Kluegel -- Reference Service Environment / Kathleen M. Kluegel -- Managing Access / Kathleen M. Kluegel -- Expanding Resources / Kathleen M. Kluegel -- Definition of the Reference Collection / Kathleen M. Kluegel -- Conclusion / Kathleen M. Kluegel -- 6.Understanding Electronic Information Systems For Reference / Kathleen M. Kluegel -- Introduction / Kathleen M. Kluegel -- History of the Internet / Kathleen M. Kluegel -- Internet Terms and Concepts / Kathleen M. Kluegel -- Protocols / Kathleen M. Kluegel -- Client[–]Server Computing / Kathleen M. Kluegel -- Hypertext Transfer Protocol / Kathleen M. Kluegel -- URL / Kathleen M. Kluegel -- Stateful or Stateless? / Kathleen M. Kluegel -- Other Significant Protocols / Kathleen M. Kluegel -- META Tags / Kathleen M. Kluegel -- Beyond HTML / Kathleen M. Kluegel -- Future Developments / Kathleen M. Kluegel -- Proliferating Resources / Kathleen M. Kluegel -- Internet Solutions / Kathleen M. Kluegel -- Internet Challenges / Kathleen M. Kluegel -- Internet Resource Description / Kathleen M. Kluegel -- Standards / Kathleen M. Kluegel -- Technological Ripples / Kathleen M. Kluegel -- Orphan Technologies / Kathleen M. Kluegel -- Electronic Archiving / Kathleen M. Kluegel -- Public Information Resources and the Reference Librarian / Kathleen M. Kluegel -- The Future of Reference Technology / Kathleen M. Kluegel -- 7.Access-Related Reference Services / Kathleen M. Kluegel -- Introduction / Lynn Wiley -- Access Expectations / Lynn Wiley -- Library Responses / Lynn Wiley -- Library Collections / Lynn Wiley -- Interlibrary Loan (ILL) / Lynn Wiley -- Library Networks: Local to Shared / Lynn Wiley -- OCLC: A Network Leader / Lynn Wiley -- Document Delivery: Nonreturnables / Lynn Wiley -- Standards and Protocols / Lynn Wiley -- Legal Issues for ILL/Document Delivery / Lynn Wiley -- Copyright / Lynn Wiley -- Licensing Agreements / Lynn Wiley -- Digital Rights Management (DRM) / Lynn Wiley -- Open Access / Lynn Wiley -- Summary: Access Anywhere, Anytime / Lynn Wiley -- 8.Instruction / Lynn Wiley -- Introduction / Lisa Janicke Hinchliffe -- What Is Instruction? / Lisa Janicke Hinchliffe -- Theoretical Approaches to Instruction / Lisa Janicke Hinchliffe -- Relationship to Reference Services / Lisa Janicke Hinchliffe -- Developing and Implementing Instruction / Lisa Janicke Hinchliffe -- Needs Assessment / Lisa Janicke Hinchliffe -- Goals and Objectives / Lisa Janicke Hinchliffe -- Instructional Content / Lisa Janicke Hinchliffe -- Learning Theory and Styles / Lisa Janicke Hinchliffe -- Instructional Methods / Lisa Janicke Hinchliffe -- Instructional Materials / Lisa Janicke Hinchliffe -- Instructional Technology / Lisa Janicke Hinchliffe -- Evaluation and Assessment / Lisa Janicke Hinchliffe -- Administration and Management of Instruction / Lisa Janicke Hinchliffe -- Organizational Structures / Lisa Janicke Hinchliffe -- Personnel / Lisa Janicke Hinchliffe -- Program Structures / Lisa Janicke Hinchliffe -- Funding / Lisa Janicke Hinchliffe -- Facilities / Lisa Janicke Hinchliffe -- Publicity and Public Relations / Lisa Janicke Hinchliffe -- Future Trends and Challenges / Lisa Janicke Hinchliffe -- 9.Training And Continual Learning For Reference Staff / Lisa Janicke Hinchliffe -- Introduction / Beth S. Woodard -- Orientation / Beth S. Woodard -- Enculturation / Beth S. Woodard -- Socialization / Beth S. Woodard -- Expectations / Beth S. Woodard -- Environments Conducive for Ongoing Learning / Beth S. Woodard -- Basic Training: Learning the Essentials / Beth S. Woodard -- Defining Competencies / Beth S. Woodard -- Assessing Training Needs / Beth S. Woodard -- Training Needs of Specific Groups / Beth S. Woodard -- Writing Objectives for Training / Beth S. Woodard -- Selecting Methods / Beth S. Woodard -- Facilitating Retention of Skills / Beth S. Woodard -- Feedback / Beth S. Woodard -- Evaluating Training / Beth S. Woodard -- Beyond the Basics: Continual Learning / Beth S. Woodard -- Mastery or Expertise / Beth S. Woodard -- Change Management / Beth S. Woodard -- Job Stress / Beth S. Woodard -- Burnout / Beth S. Woodard -- Organizational Responses / Beth S. Woodard -- Personal Responses: Continuing Education / Beth S. Woodard -- Conclusion / Beth S. Woodard -- 10.Evaluation Of Reference Services / Beth S. Woodard --, Contents note continued: Introduction / Jo Bell Whitlatch -- Why Evaluate Reference? / Jo Bell Whitlatch -- The Role of Standards in Reference Evaluation / Jo Bell Whitlatch -- What to Evaluate / Jo Bell Whitlatch -- Evaluation Methods / Jo Bell Whitlatch -- Surveys or Questionnaires / Jo Bell Whitlatch -- Observation / Jo Bell Whitlatch -- Interviews and Focus Groups / Jo Bell Whitlatch -- Case Studies / Jo Bell Whitlatch -- Planning and Organizing Data Collection and Analysis / Jo Bell Whitlatch -- The Evaluation Report / Jo Bell Whitlatch -- Conclusion / Jo Bell Whitlatch -- 11.Organizing And Delivering Reference And Information Services / Jo Bell Whitlatch -- Introduction / Jim Hahn / Josephine Z. Kibbee -- The Roles of Reference Librarians / Jim Hahn / Josephine Z. Kibbee -- Reference as a Place in the Library / Jim Hahn / Josephine Z. Kibbee -- Reading Rooms, Mixing Chambers, and Information Commons / Jim Hahn / Josephine Z. Kibbee -- Location of Reference Services / Jim Hahn / Josephine Z. Kibbee -- The Reference Desk: Critical Mass or Trivial Pursuit? / Jim Hahn / Josephine Z. Kibbee -- Service Models / Jim Hahn / Josephine Z. Kibbee -- In-Person Service / Jim Hahn / Josephine Z. Kibbee -- Mobile Librarians and Embedded Service / Jim Hahn / Josephine Z. Kibbee -- Digital Reference Service / Jim Hahn / Josephine Z. Kibbee -- Delivering Virtual Reference Services / Jim Hahn / Josephine Z. Kibbee -- Staffing Models / Jim Hahn / Josephine Z. Kibbee -- Cooperative and Collaborative Reference / Josephine Z. Kibbee / Jim Hahn -- Handheld Computing and Reference Service / Josephine Z. Kibbee / Jim Hahn -- Keeping Current, Staying Relevant / Jim Hahn / Josephine Z. Kibbee -- 12.Reference Services For Specific Populations / Jim Hahn / Josephine Z. Kibbee -- Introduction / Frances Jacobson Harris -- Reference Service in a Pluralistic Society / Frances Jacobson Harris -- Ethnic Diversity / Frances Jacobson Harris -- Non-English Speakers / Frances Jacobson Harris -- Illiterate/Low-Literate Adults / Frances Jacobson Harris -- Reference Service to Disabled Individuals / Frances Jacobson Harris -- Persons with Physical Disabilities / Frances Jacobson Harris -- Persons with Developmental and Cognitive Disabilities / Frances Jacobson Harris -- Reference Services for Specific Age Groups / Frances Jacobson Harris -- Children and Young Adults / Frances Jacobson Harris -- Older Adults / Frances Jacobson Harris -- Conclusion / Frances Jacobson Harris -- 13.Selection And Evaluation Of Reference Sources / Frances Jacobson Harris -- Reference Sources / Linda C. Smith -- What Is a Reference Source? / Linda C. Smith -- Types of Sources / Linda C. Smith -- Trends in Reference Publishing / Linda C. Smith -- Reference Collection Development and Maintenance / Linda C. Smith -- Components of the Collection / Linda C. Smith -- Reference Collection Development / Linda C. Smith -- Arrangement of the Collection / Linda C. Smith -- Weeding the Collection / Linda C. Smith -- Evaluation of Sources / Linda C. Smith -- Format / Linda C. Smith -- Scope / Linda C. Smith -- Relation to Similar Works / Linda C. Smith -- Authority / Linda C. Smith -- Treatment / Linda C. Smith -- Arrangement / Linda C. Smith -- Special Features / Linda C. Smith -- Cost / Linda C. Smith -- Virtual Reference Collection Development / Linda C. Smith -- Selection Aids / Linda C. Smith -- Reviewing Sources / Linda C. Smith -- Guides to Reference Sources / Linda C. Smith -- Sources, Collections, and Services in Transition / Linda C. Smith -- 14.Directories / Linda C. Smith -- Uses and Characteristics / Joseph E. Straw -- Evaluation / Joseph E. Straw -- Scope / Joseph E. Straw -- Currency / Joseph E. Straw -- Accuracy / Joseph E. Straw -- Arrangement / Joseph E. Straw -- Selection / Joseph E. Straw -- User Community / Joseph E. Straw -- Cost / Joseph E. Straw -- Uniqueness / Joseph E. Straw -- Directories as Databases / Joseph E. Straw -- Important General Sources / Joseph E. Straw -- Identifying Directories / Joseph E. Straw -- Telephone Directories / Joseph E. Straw -- Library Directories / Joseph E. Straw -- Association Directories / Joseph E. Straw -- Publishing Directories / Joseph E. Straw -- Education Directories / Joseph E. Straw -- Foundations and Grants Directories / Joseph E. Straw -- Business Directories / Joseph E. Straw -- Government Directories / Joseph E. Straw -- Specialized Directories / Joseph E. Straw -- Search Strategies / Joseph E. Straw -- Reference Interview / Joseph E. Straw -- Print Directories / Joseph E. Straw -- Electronic Directories / Joseph E. Straw -- Conclusion / Joseph E. Straw -- 15.Almanacs, Yearbooks, And Handbooks / Joseph E. Straw -- Uses and Characteristics / Lori S. Mestre -- Almanacs / Lori S. Mestre -- Yearbooks / Lori S. Mestre -- Handbooks and Manuals / Lori S. Mestre -- Evaluation / Lori S. Mestre -- Accuracy / Lori S. Mestre -- Indexing / Lori S. Mestre -- Documentation / Lori S. Mestre -- Comprehensiveness / Lori S. Mestre -- Uniqueness / Lori S. Mestre -- Format / Lori S. Mestre -- Currency / Lori S. Mestre -- Selection / Lori S. Mestre -- Online Options / Lori S. Mestre -- Important General Sources / Lori S. Mestre -- Almanacs / Lori S. Mestre -- Yearbooks / Lori S. Mestre -- Handbooks / Lori S. Mestre -- Search Strategies / Lori S. Mestre -- 16.Biographical Sources / Lori S. Mestre -- Uses and Characteristics / Jeanne Holba Puacz -- Direct versus Indirect / Jeanne Holba Puacz -- Current versus Retrospective / Jeanne Holba Puacz -- International versus National / Jeanne Holba Puacz -- Alternative Sources / Jeanne Holba Puacz -- Evaluation / Jeanne Holba Puacz -- Currency / Jeanne Holba Puacz -- Accuracy and Authority / Jeanne Holba Puacz -- Scope and Comprehensiveness / Jeanne Holba Puacz -- Format / Jeanne Holba Puacz -- Cautions / Jeanne Holba Puacz -- Selection / Jeanne Holba Puacz -- Needs of Users / Jeanne Holba Puacz -- Cost / Jeanne Holba Puacz -- Important General Sources / Jeanne Holba Puacz -- Directories of the Who's Who Form / Jeanne Holba Puacz -- Indexes / Jeanne Holba Puacz -- Biographical Dictionaries / Jeanne Holba Puacz -- Aggregate Sources / Jeanne Holba Puacz -- Free Web Resources / Jeanne Holba Puacz -- Search Strategies / Jeanne Holba Puacz -- Factual Data / Jeanne Holba Puacz -- Narrative Biographies / Jeanne Holba Puacz -- Subject Inquiries / Jeanne Holba Puacz -- Images / Jeanne Holba Puacz -- Recently Deceased / Jeanne Holba Puacz -- Obituaries / Jeanne Holba Puacz -- Local and Lesser-Known Personalities / Jeanne Holba Puacz -- Genealogical Information / Jeanne Holba Puacz -- Fictional Personalities / Jeanne Holba Puacz -- Book-Length Biographies / Jeanne Holba Puacz -- 17.Dictionaries / Jeanne Holba Puacz -- Uses and Characteristics / Stephanie R. Davis-Kahl -- Purpose: Past and Present / Stephanie R. Davis-Kahl -- Kinds of Information Found in Dictionaries / Stephanie R. Davis-Kahl -- Types of Dictionaries / Stephanie R. Davis-Kahl -- Evaluation / Stephanie R. Davis-Kahl -- Authority / Stephanie R. Davis-Kahl -- Accuracy and Currency / Stephanie R. Davis-Kahl -- Format / Stephanie R. Davis-Kahl -- Scope / Stephanie R. Davis-Kahl -- Comparing Similar Dictionaries / Stephanie R. Davis-Kahl -- Selection / Stephanie R. Davis-Kahl -- Sources for Reviews / Stephanie R. Davis-Kahl -- Electronic Options / Stephanie R. Davis-Kahl -- Important General Sources / Stephanie R. Davis-Kahl -- Unabridged Dictionaries / Stephanie R. Davis-Kahl -- Etymological Dictionaries / Stephanie R. Davis-Kahl -- Desk / Stephanie R. Davis-Kahl -- Foreign-Language/English-Language Dictionaries / Stephanie R. Davis-Kahl -- Dialect and Regionalisms / Stephanie R. Davis-Kahl -- Slang and Euphemisms / Stephanie R. Davis-Kahl -- Thesauri and Usage Guides / Stephanie R. Davis-Kahl -- Abbreviations and Acronyms / Stephanie R. Davis-Kahl -- Quotations / Stephanie R. Davis-Kahl -- Search Strategies / Stephanie R. Davis-Kahl -- 18.Encyclopedias / Stephanie R. Davis-Kahl -- Uses and Characteristics / Melissa A. Wong -- Kinds of Information Contained in Encyclopedias / Melissa A. Wong -- Evaluation / Melissa A. Wong -- Reviewing Tools / Melissa A. Wong -- Scope / Melissa A. Wong -- Format / Melissa A. Wong -- Uniqueness / Melissa A. Wong -- Authority / Melissa A. Wong -- Accuracy / Melissa A. Wong -- Objectivity / Melissa A. Wong -- Currency / Melissa A. Wong -- Arrangement and Indexing / Melissa A. Wong -- Selection / Melissa A. Wong -- Determining Need in Different Library Settings / Melissa A. Wong -- Cost / Melissa A. Wong -- Choosing between Print and Online Options / Melissa A. Wong -- Important General Sources / Melissa A. Wong -- Encyclopedias for Children and Young Adults / Melissa A. Wong -- Encyclopedias for Adults / Melissa A. Wong -- Single-Volume Encyclopedias / Melissa A. Wong -- Subject Encyclopedias / Melissa A. Wong -- Search Strategies / Melissa A. Wong -- Which Encyclopedia Should I Use? / Melissa A. Wong -- 19.Geographical Sources / Melissa A. Wong -- Uses and Characteristics / David A. Cobb -- Evaluation / David A. Cobb -- Scale and Projection / David A. Cobb -- Color and Symbols / David A. Cobb -- Publisher/Authority / David A. Cobb -- Indexing and Place Names / David A. Cobb -- Currency / David A. Cobb -- Selection / David A. Cobb -- Format / David A. Cobb -- Important General Sources / David A. Cobb -- Maps / David A. Cobb -- Online and Digital Map Sources / David A. Cobb -- Atlases / David A. Cobb -- Gazetteers / David A. Cobb -- Travel Guides / David A. Cobb -- Other Geographical Sources / David A. Cobb -- Search Strategies / David A. Cobb -- 20.Bibliographic Sources / David A. Cobb -- Uses and Characteristics / Carol Bates Penka -- Types of Bibliographies and Catalogs / Carol Bates Penka -- Kinds of Information Contained in Bibliographies and Library Catalogs / Carol Bates Penka -- Evaluation / Carol Bates Penka -- Authority / Carol Bates Penka -- Scope / Carol Bates Penka --, and Contents note continued: Arrangement / Carol Bates Penka -- Currency / Carol Bates Penka -- Selection / Carol Bates Penka -- Important General Sources / Carol Bates Penka -- Shared Cataloging Networks / Carol Bates Penka -- U.S. Bibliography / Carol Bates Penka -- Current Bibliographies from Britain, France, and Canada / Carol Bates Penka -- Sources of Purchasing Information / Carol Bates Penka -- Library Catalogs / Carol Bates Penka -- Serial and Newspaper Sources / Carol Bates Penka -- Bibliographies of Bibliographies / Carol Bates Penka -- Recommended Lists / Carol Bates Penka -- Search Strategies / Carol Bates Penka -- 21.Indexes And Abstracts / Carol Bates Penka -- Uses and Characteristics / Linda C. Smith -- Evaluation / Linda C. Smith -- Format / Linda C. Smith -- Scope / Linda C. Smith -- Authority / Linda C. Smith -- Accuracy / Linda C. Smith -- Arrangement / Linda C. Smith -- Special Features / Linda C. Smith -- Selection / Linda C. Smith -- Needs of Users / Linda C. Smith -- Cost / Linda C. Smith -- Uniqueness / Linda C. Smith -- Full-Text Coverage / Linda C. Smith -- Important General Sources / Linda C. Smith -- General Periodical Indexes / Linda C. Smith -- Newspaper Indexes / Linda C. Smith -- Broad-Subject Periodical Indexes / Linda C. Smith -- Citation Indexes / Linda C. Smith -- Indexes for Special Types of Materials / Linda C. Smith -- Indexes of Reviews / Linda C. Smith -- Indexes for Different Literary Forms / Linda C. Smith -- Search Strategies / Linda C. Smith -- 22.Government Information And Statistics Sources / Linda C. Smith -- Introduction / Eric Forte / Mary Mallory -- Government Information: A Brief History / Eric Forte / Mary Mallory -- Uses and Characteristics / Eric Forte / Mary Mallory -- Organization of Documents / Eric Forte / Mary Mallory -- Uses of Government Information / Eric Forte / Mary Mallory -- Evaluation / Eric Forte / Mary Mallory -- Selection / Eric Forte / Mary Mallory -- Using Important Government Information Sources / Mary Mallory / Eric Forte -- General Guides: Learning Government Information Reference Strategies / Eric Forte / Mary Mallory -- General Facts and Directories / Eric Forte / Mary Mallory -- Web Search Engines / Eric Forte / Mary Mallory -- General Catalogs and Bibliographies / Eric Forte / Mary Mallory -- Specialized Catalogs, Indexes, Bibliographies, and Directories / Eric Forte / Mary Mallory -- Periodical Indexes / Eric Forte / Mary Mallory -- Law and Legislative Information / Eric Forte / Mary Mallory -- Statistical Sources / Eric Forte / Mary Mallory -- Canadian Government Information / Eric Forte / Mary Mallory -- Important General Canadian Sources / Eric Forte / Mary Mallory -- Search Strategies / Eric Forte / Mary Mallory.
- Subject(s)
- ISBN
- 9781591583653 (hardcover : acid-free paper)
1591583659 (hardcover : acid-free paper)
9781591583745 (pbk. : acid-free paper)
1591583748 (pbk. : acid-free paper) - Bibliography Note
- Includes bibliographical references and indexes.
View MARC record | catkey: 9186948